Right of withdrawal
Under Article 5 of Legislative Decree 185/1999, if the customer is an individual who buys goods for purposes not related to his professional activities, and thus makes the purchase indicating the Tax Code and not the number of VAT has the right to terminate the purchase contract within 10 working days of the date of receipt of goods.
For more information, please see the full text of the law
For any given article may be accepted on the condition that it is in perfect condition, intact, resale without assistance and returned in its original packaging undamaged, crediting the full amount, excluding shipping charges are not refundable.
Not enjoy the right to withdraw products with a purchase price of less than 25.82 euros.
To exercise the right of withdrawal is necessary to obtain permission to return by sending an e-mail to: email@example.com
We will send also through e-mail, a form to be completed in its entirety and sent via e-mail to: firstname.lastname@example.org
The next customer will receive an e-mail that will inform the RMA (Return Merchandise Authorization) with instructions to follow for packaging and shipping.